Absolutely safe and secured. We have the web server of tera bytes capacity at our HIPAA Certified Data Centers with 128 bit encryption. Hence data is 100% safe. There is no possibility of hacking the customers data.
Our technical support department will be handy to give you support. The support is provided by telephonic conversation, emailing or online chat. You can refer support section on epathlab website for updated support information.
Yes, you can send reminder to patient through Email and SMS. Email reminder is free, SMS reminder; you have to buy SMS pack from us. SMS facility is provided in India only.
International SMS are on the way and will be available in the future.
Yes, you will get requests by email, or SMS. Patient can send requests directly as soon as they found your name. Email and SMS will directly come in your member area control panel. SMS will come on your mobile.
Your patient can view reports and manage his complete health record on web and mobile application. Patient can also book home visit and see different health packages for your lab.
Patient can search a nearby lab using mobile app etc.